Telstra CEO Vicki Brady faced questions regarding a nationwide outage that impacted various services. The outage affected train operations, payment systems, and emergency calls, prompting an investigation into the software glitch that caused it.
Telstra experienced a nationwide outage on Wednesday that disrupted train services, payment systems, and emergency calls to triple zero. This marked a significant incident for the telecommunications company, drawing attention to its operational resilience.
Returning from annual leave, Telstra CEO Vicki Brady addressed the incident for the first time, facing intense scrutiny from media. During this session, she clarified that the outage was not the result of job restructuring.
Brady confirmed that Telstra would initiate a thorough investigation to understand the software glitch that caused the outage. This inquiry aims to prevent similar issues in the future.
An earlier report incorrectly indicated that Telstra was reviewing executive bonuses in response to the outage. Brady did not mention any such reviews during her address.
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Telstra CEO Vicki Brady faced questions regarding a nationwide outage that impacted various services. The outage affected train operations, payment systems, and emergency calls, prompting an investigation into the software glitch that caused it.