Lidl has disclosed a data breach that affected its online shop customers in Germany, Belgium, and the Netherlands. The incident was the result of a security breach at one of Lidl's IT service providers, where attackers gained access to a file containing customer data.
The compromised data includes customers' titles, names, phone numbers, email addresses, dates of birth, and customer numbers. Lidl assured that its online shop system was not directly affected, and that no passwords, payment, billing, or delivery information were compromised.
Following the breach, Lidl promptly communicated with affected customers via email and posted notifications on its support sites. The supermarket chain has taken legal steps by filing a criminal complaint and involves data protection authorities. Customers are advised to remain vigilant against phishing scams.
The breach highlights the ongoing vulnerabilities in supply chain cybersecurity, particularly concerning third-party providers. While the immediate risk of financial fraud is low, affected customers should continue to monitor their accounts for suspicious activity.
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Hackers accessed and stole customer data from an IT service provider of Lidl, affecting customers in Germany, Belgium, and the Netherlands. The retailer confirmed no payment information was compromised but warned customers to be vigilant against potential phishing scams.
Lidl disclosed a data breach affecting customers in Germany, Belgium, and the Netherlands due to a hack on a service provider. The breach allowed attackers to access customer information from Lidl's online shop, although the company's systems were not directly compromised.