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Nihon Kotsu shuts down systems following cyberattack

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Key points

  • Nihon Kotsu's systems compromised in a cyberattack.
  • Taxi dispatch and booking services are offline.
  • No confirmed data leak at this time.

Incident Overview

Nihon Kotsu, the largest taxi operator in Japan by revenue, reported a cyberattack that led to the compromise of its systems.

The attack occurred early Saturday morning, forcing the company to disconnect parts of its infrastructure to mitigate further damage.

Operational Impact

The attack affected various services, including car hire, web booking, and reservation management.

The taxi dispatch system remains unavailable, prompting customers to seek alternatives such as the ‘GO’ taxi app or visit taxi stands.

Safety Measures and Investigation

Nihon Kotsu has engaged external cybersecurity experts to investigate the breach and assist in system recovery.

While no data leak has been confirmed, the company is considering the possibility and monitoring for any related developments.

Customer Advisory

Customers are advised against opening suspicious communications purportedly from Nihon Kotsu or clicking on links in such messages.

The company has temporarily suspended its 'labor taxi' service in certain regions as a precaution.

✨ This summary was generated by AI from the outlets' reporting listed below. It is not independently verified and may contain errors — check the original sources. How BrevFeed works →

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Reporting from

Nihon Kotsu, Japan's largest taxi operator, experienced a cyberattack that compromised its systems, including the taxi dispatch service. The disruption affects multiple operations, including booking and internal systems, prompting the company to engage cybersecurity experts for an investigation.