Nihon Kotsu, Japan's largest taxi operator, experienced a cyberattack that compromised its systems, including the taxi dispatch service. The disruption affects multiple operations, including booking and internal systems, prompting the company to engage cybersecurity experts for an investigation.
Nihon Kotsu, the largest taxi operator in Japan by revenue, reported a cyberattack that led to the compromise of its systems.
The attack occurred early Saturday morning, forcing the company to disconnect parts of its infrastructure to mitigate further damage.
The attack affected various services, including car hire, web booking, and reservation management.
The taxi dispatch system remains unavailable, prompting customers to seek alternatives such as the ‘GO’ taxi app or visit taxi stands.
Nihon Kotsu has engaged external cybersecurity experts to investigate the breach and assist in system recovery.
While no data leak has been confirmed, the company is considering the possibility and monitoring for any related developments.
Customers are advised against opening suspicious communications purportedly from Nihon Kotsu or clicking on links in such messages.
The company has temporarily suspended its 'labor taxi' service in certain regions as a precaution.
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Nihon Kotsu, Japan's largest taxi operator, experienced a cyberattack that compromised its systems, including the taxi dispatch service. The disruption affects multiple operations, including booking and internal systems, prompting the company to engage cybersecurity experts for an investigation.