A widespread outage on July 15 has disrupted device sync for all users of Google Health, affecting Fitbit and Pixel Watch devices. Users may experience issues accessing their health data, though local storage could mitigate data loss when the service is restored.
On July 15, Google Health experienced a significant outage starting at approximately 5:41am PT. This outage affects device synchronization for all users utilizing the Google Health app, which includes Fitbit and Pixel Watch devices. Users reported being unable to access various health metrics, leading to frustrated experiences.
Google Health officially acknowledged the synchronization issue on their incident page, stating that it impacts all users. Functions related to Health Coach, such as Ask and Summaries, are also reported to be affected. The underlying cause of the outage remains unknown as Google investigates.
Despite the sync issues, users can rely on local storage to preserve their data tracking. Once the sync feature is restored, Google Health should be able to retrieve the data collected during the outage period, although there is no absolute guarantee.
Google has indicated that updates will be provided as more information becomes available regarding the resolution of the outage. Users are encouraged to monitor official channels for the latest news.
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A widespread outage on July 15 has disrupted device sync for all users of Google Health, affecting Fitbit and Pixel Watch devices. Users may experience issues accessing their health data, though local storage could mitigate data loss when the service is restored.