● Covered by 1 source · 1 reportLow impact1 negative
Amazon customer receives empty AMD Ryzen 5 9600X boxes in back-to-back scam
Key points
- PC Plug received two empty AMD Ryzen 5 9600X boxes from Amazon.
- The orders were placed through a third-party seller, "The Tech Group."
- The store records all unboxings and has video evidence of the empty packages.
- PC Plug spends around $10,000 monthly on hardware via Amazon.
Empty CPU Boxes Received
PC Plug, a computer repair and custom gaming PC retailer in New York, reported receiving two empty boxes for an AMD Ryzen 5 9600X CPU from Amazon. The incidents occurred within a 72-hour period, with the CPU missing from both packages.
Third-Party Seller Issue
The orders were placed through "The Tech Group," a third-party seller on Amazon whose orders are fulfilled by Amazon. PC Plug typically orders directly from Amazon or manufacturers but stated these specific orders "slipped through the cracks." The store's co-owner suggested the seller's positive ratings might be fraudulent.
Documentation and Business Impact
PC Plug maintains a practice of recording all product unboxings, providing video evidence of the empty packages. The store orders approximately $10,000 worth of hardware monthly from Amazon. While this is the first time they received an empty product, similar issues with damaged or incomplete packages have occurred about 10 times over the last five years. The co-owner expressed concern that the attention surrounding this incident could jeopardize their Amazon account, which is crucial for their hardware procurement.
✨ This summary was generated by AI from the outlets' reporting listed below. It is not independently verified and may contain errors — check the original sources. How BrevFeed works →
The daily brief
One email each morning: the day's tech stories, clustered across outlets and summarized. No account needed.
One email a day. Unsubscribe in one click, any time.
Today's brief
Spend a few minutes, get the whole day. Every topic's top stories in one hands-free rundown — listen, watch, or read the transcript.
▶ Play today's brief
New every morning, and the back catalogue is archived by date.
Reporting from
A New York-based computer repair store, PC Plug, received empty AMD Ryzen 5 9600X CPU boxes twice in three days after ordering from a third-party seller on Amazon. The store, which spends approximately $10,000 monthly on Amazon hardware, documented the incidents with unboxing videos and is concerned about the impact on their Amazon account.