● Covered by 1 source · 1 reportLow impact1 neutral
Amazon introduces text-to-shop feature for Alexa, initially for US invitees
Key points
- Alexa for Shopping now accepts text-based requests.
- Users can text grocery orders, re-orders, and gift searches.
- Photo attachments are supported for product matching.
- Feature includes price alerts and delivery status checks.
Alexa Adds Text-Based Shopping
Amazon has introduced a new Alexa for Shopping feature that allows users to interact with the AI agent via text messages for their shopping needs. This functionality is currently available to select customers in the US through an invite system, with a broader release planned for the coming weeks.
This new option expands on existing Alexa shopping capabilities, such as adding items to a grocery list within the Alexa Shopping app. Amazon states that the text-based interaction offers a more convenient method for users to manage their purchases.
Functionality and Features
Users can text Alexa for various shopping tasks, including placing weekly grocery orders, searching for gifts, or requesting a re-order of frequently purchased items. The system also supports photo attachments, allowing Alexa to scan for product matches based on images.
Alexa will respond with suggestions and can add approved items directly to the user's cart for order completion. Amazon indicates that the AI will refine its recommendations over time by learning individual shopping habits and preferences.
Additional Capabilities
Beyond direct purchasing, the new feature allows users to set up alerts for when desired products go on sale and to check the pricing history of items for up to a year. Users can also inquire about the status of upcoming deliveries. All requests made via text carry over to the Amazon Shopping app and website, providing continuity across platforms.
Availability
Interested users can sign up for an invite to test the new feature. Upon acceptance, users will need to link their phone number, and "Alexa Shopping" will appear in their contacts, enabling the text-based interaction.
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Reporting from
Amazon is rolling out a new Alexa for Shopping feature that allows users to text Alexa with shopping requests. This feature, initially available by invite in the US, enables users to order groceries, search for gifts, re-order items, and receive price alerts via text messages and photo attachments. The system learns user shopping habits to provide recommendations.