Apple's Emergency SOS Live Video feature has expanded its availability to Brazil. This functionality allows iPhone users to share live video streams or existing photos with emergency services during a call, if requested by the dispatcher. This expansion is facilitated through a new partnership with public safety AI company RapidSOS.
When an iPhone user in Brazil calls 190 (the equivalent of 911), emergency communication centers (ECCs) can send a request to the caller's device to initiate a live video stream. Users receive a prompt and can choose to accept or decline the request with a single tap. The shared video is encrypted, and users can stop sharing at any time. Emergency services can retain a copy of the shared media.
RapidSOS, which first enabled this capability in the United States with iOS 18, notes that the feature is integrated into its RapidSOS UNITE platform. This makes it accessible to Brazilian ECCs using UNITE core modules at no additional cost. The Emergency SOS Live Video feature is available on iPhone 14 or later models, subject to device limitations and situational availability.
The introduction of live video sharing provides emergency services in Brazil with an additional tool for incident assessment. By receiving real-time visual information, telecommunicators can potentially gain a clearer understanding of emergency situations, which may assist in deploying appropriate resources and providing more accurate instructions to callers.
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Apple's Emergency SOS Live Video feature is now available in Brazil through a partnership with RapidSOS, allowing emergency services to request live video from iPhone users. This expansion provides Brazilian emergency communication centers with a tool to receive real-time visual information during emergency calls, potentially aiding in faster and more informed responses.