Many UniFi gateways, including the UDM Pro, UDM SE, UDM Pro Max, and UXG Pro, do not support hardware acceleration for PPPoE or NAT. This absence results in significant throughput reductions when these gateways are used with PPPoE-based internet service provider connections. Users frequently report speeds far below their subscribed line rates, with typical performance ranging from 1200 Mbps to 2400 Mbps depending on the model.
PPPoE, a protocol used by ISPs for authentication and billing, requires the router to encapsulate and de-encapsulate PPP frames within Ethernet frames for every packet. While the added 8-byte overhead is minimal, the processing demands of this protocol can strain the gateway's CPU, especially without dedicated hardware acceleration. This CPU load is the primary cause of the observed performance bottlenecks.
ArcBox Labs developed a PPPoE Half-Bridge to address these performance issues. This solution aims to circumvent the limitations of UniFi gateways by optimizing how PPPoE traffic is handled, allowing users to achieve higher throughput closer to their subscribed speeds. The UCG Fiber model, which incorporates a MediaTek Filogic 880 SoC with PPPoE hardware acceleration, demonstrates that speeds exceeding 5000 Mbps are achievable with proper hardware support.
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ArcBox Labs developed a PPPoE Half-Bridge solution to mitigate slow PPPoE performance on UniFi gateways, which often struggle to achieve rated line speeds due to a lack of hardware acceleration for PPPoE and NAT. This solution allows UniFi users to bypass the performance limitations imposed by the gateways' CPUs when using PPPoE-based ISP connections.