The Centre for Public Integrity, an independent think tank, has issued a warning to the Australian federal government regarding its use of algorithms and artificial intelligence in decision-making. Dr. Catherine Williams, the center's chief executive, stated that the government is "sleepwalking its way into another robodebt" scandal due to a lack of transparency and insufficient legislation governing these tools.
The center launched its "Computer Says No" report, which examines the government's use of automated decision-making (ADM) tools. The report expresses concern that Australians may not be aware when ADM is used in decisions affecting them. It includes eight recommendations, such as a mandatory audit and public register for all ADM use, and the establishment of an independent oversight body with powers to monitor, audit, and investigate the government's ADM practices.
A specific concern highlighted in the report is the government's integrated assessment tool (IAT), which uses an algorithm to determine home support entitlements for older Australians. The IAT has reportedly under-assessed individuals' needs and entitlements, with aged care assessors prohibited from overriding incorrect algorithmic decisions. This situation has fueled the center's concerns about the absence of a robust framework for governing ADM use by the government.
The attorney general's department is developing an ADM framework, with public consultation scheduled to conclude in January 2025. Attorney General Michelle Rowland stated the government is committed to safe and responsible ADM use and that the framework will implement recommendations from the royal commission into robodebt. However, she did not provide a timeline for the framework's completion or public release. A Commonwealth ombudsman report from October found that transparency recommendations from the robodebt royal commission were ignored during the development and rollout of the IAT.
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The Centre for Public Integrity warned the Australian federal government about a lack of transparency and legislation regarding algorithmic decision-making (ADM) tools, citing concerns about a repeat of the "robodebt" scandal. A new report, "Computer Says No," calls for mandatory audits, a public register of ADM use, and an independent oversight body to monitor government algorithms.