The Human Technology Institute has reported a significant increase in employers utilizing technology, including AI, for monitoring employees in Australia. This surveillance ranges from CCTV and keystroke monitoring to tracking card swipes and instant messaging platforms like Microsoft Teams. The institute noted that these tools are becoming common across various sectors, including factories, offices, retail, and delivery services.
Specific instances of AI-driven surveillance include a fast-food restaurant using cameras to prevent phone use by staff and an AI system flagging a cashier for making one error per 533 scans, leading to a written warning. Concerns were also raised about cameras in change rooms at a large fast-food chain, causing young employees to avoid using them.
A poll commissioned by Minderoo in March 2026 indicated that while 43% of Australians knew some employers use technology for monitoring, only 9% were aware of its use in their own workplace. This highlights a significant gap in transparency regarding surveillance practices.
The Human Technology Institute is urging the federal government to amend workplace laws to include stronger privacy protections. The current Privacy Act contains exemptions for employee records and small businesses, which the institute argues have contributed to the expansion of workplace surveillance. Professor Edward Santow, co-director of the institute, stated that transparency alone is insufficient and called for an overhaul of the Fair Work Act to include a test for the introduction of workplace monitoring.
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The Human Technology Institute in Australia has warned that employers are increasingly using AI and other technologies for workplace surveillance, often without employee awareness. The institute is advocating for the Australian federal government to integrate privacy protections into workplace laws to address this growing trend.