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Bank Builds Cloud-Native Platform Culture Through Collaboration and Open Standards
Key points
- Platform is a collaboration system, not infrastructure.
- Open support sessions foster collaborative problem-solving.
- Super user awards recognize developer contributions.
- Open standards make skills transferable and build on shared foundations.
Platform as a Collaboration System
Marcy Paramonova and Stéphane Cusin presented at KubeCon & CloudNativeCon Europe on building a cloud-native culture within a bank. They defined a platform as a collaboration system, not merely infrastructure, stressing that culture follows structure. This approach aims to foster an engineering mindset among developers and product teams.
Fostering Collaboration and Reducing Dependency
The platform team initiated open support sessions where developers could collaboratively solve problems with various teams, including infrastructure, cybersecurity, and cloud. This approach aimed to move beyond a ticket-based support system and prevent a culture of dependency on the platform team, encouraging independent operation and learning among application teams.
Recognizing Contributions and Adopting Open Standards
To encourage platform adoption and improvement, the team introduced 'super user awards' for developers who actively contributed feedback. Paramonova noted that using open source with open standards makes skills more transferable, allowing developers to build on existing foundations rather than relearning concepts from scratch.
Cultivating an Engineering Mindset
Paramonova highlighted the importance of an engineering mindset, defining it as the capacity to learn, execute, and operate new technologies. This cultural shift is considered crucial for cloud-native transformation, extending beyond technical changes to encompass how teams interact and develop.
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Reporting from
Marcy Paramonova and Stéphane Cusin discussed building a collaborative platform culture in a bank at KubeCon & CloudNativeCon Europe. They emphasized that a platform is a collaboration system, not just infrastructure, and highlighted the importance of shared standards and an engineering mindset for cloud-native transformation.