Bondtech, the manufacturer of the INDX toolchanger system for the Prusa CORE One+ INDX, has admitted to a significant labeling error. The nozzles provided with the INDX kit were advertised as "hardened steel" but are in fact made of nitrocarburized steel.
While nitrocarburized steel nozzles are superior to standard brass nozzles, they do not meet the hardness standards of true hardened steel. Bondtech stated that their nitrocarburized nozzles measure around 30-32 on the Hardness Rockwell C scale (HRC), whereas hardened steel typically measures 55-60 HRC. Brass nozzles are under 10 HRC.
For most users and non-abrasive materials, the nitrocarburized steel nozzles will perform well. However, when printing with abrasive filaments such as glass-fiber, carbon-fiber, glow-in-the-dark, or metal-filled materials, these nozzles will experience accelerated wear compared to true hardened steel nozzles.
Bondtech attributed the use of nitrocarburized steel to manufacturing challenges encountered during production, where cutting tools could not reliably machine the harder material. The company has stated that a "concrete solution" for manufacturing truly hardened INDX nozzles is not yet available and could take months. Bondtech is not currently offering compensation and has asked customers to continue using the kits with non-abrasive materials until a resolution is found.
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Bondtech acknowledged that the nozzles included in the Prusa CORE One+ INDX 3D printer kits were advertised as "hardened steel" but are actually nitrocarburized steel, which is softer. This discrepancy means the nozzles will experience accelerated wear when printing with abrasive filaments, contrary to customer expectations for hardened steel components.