Anthropic has updated its policy for the Claude AI assistant, making it available only to individuals who are 18 years of age or older. New users must confirm their age during account setup, and existing accounts suspected of belonging to minors will be prompted for verification.
When Claude's safety systems detect indicators of minor activity, the account will be disabled, and the user will receive an email with a link to verify their age. This process is handled by Yoti, a third-party age verification platform. Successful verification will result in account reinstatement.
Yoti provides several methods for age confirmation. Users can opt for facial age estimation, which uses a selfie to estimate age without requiring an ID document. Alternatively, users can upload a photo of an official ID, such as a passport or driver's license. Those with the Yoti Digital ID app can share a verified "over 18" attribute directly from the app.
Anthropic states that Yoti is an independently audited, SOC2 compliant provider. Yoti deletes all personal data, including selfies and ID images, immediately after age verification is completed. Anthropic only receives a pass/fail result and does not process or store any personal data from the verification process.
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Anthropic's AI assistant, Claude, now restricts access to users aged 18 and above. The platform will use third-party age verification via Yoti for accounts flagged as potentially belonging to minors, a measure implemented to ensure compliance with age restrictions.