Dutch authorities have arrested two individuals, a 23-year-old from Vaassen and a 25-year-old from Ede, in connection with a bank helpdesk fraud scheme. The arrests took place on October 6. Investigators seized servers, phones, and laptops associated with the fraudsters, and both suspects remain in custody.
The fraud involved calling potential victims with AI-generated audio impersonating banks, claiming suspicious account activity. Victims were then prompted to press '1' and were connected to a suspect posing as a bank employee. This imposter instructed victims to download an application and scan their debit cards against their phones, enabling the extraction of data from the card's NFC chip.
The extracted NFC data was then transmitted to another perpetrator waiting at an ATM, who used the information to withdraw money from the victim's account.
This scheme resulted in over €380,000 (approximately $425,600) being stolen from the bank accounts of 170 victims. The victims included individuals of various ages. One suspect is believed to have built the infrastructure and orchestrated the attacks, while the other played a coordinating role.
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Dutch authorities arrested two individuals involved in a bank helpdesk fraud scheme that used AI-generated audio and NFC relay attacks to steal over $400,000 from 170 victims. The suspects impersonated bank employees and tricked victims into scanning their debit cards, allowing unauthorized ATM withdrawals.