● Covered by 1 source · 1 reportMedium impact1 neutral
FCC to Launch Robocall Scorecard for Phone Companies
Key points
- FCC will create a robocall mitigation scorecard.
- Scorecard will rate phone companies on blocking illegal spam calls.
- Metrics include blocking statistics, complaints, and enforcement actions.
- Applies to wireless, wireline, and VoIP providers with retail customers.
FCC Introduces Robocall Scorecard
The Federal Communications Commission (FCC) has announced its intention to develop a robocall mitigation scorecard. This tool will evaluate phone companies based on their success in blocking illegal spam calls and protecting consumers.
Evaluation Metrics and Grading
The proposed scorecards will incorporate various data points, including call-blocking statistics, customer complaints, and enforcement actions taken against providers. Companies may receive numerical scores, letter grades, or be classified as low, medium, or high risk based on their performance in combating robocalls.
Purpose and Scope
The FCC Consumer and Governmental Affairs Bureau stated that the scorecard will empower consumers and encourage providers to enhance their efforts against illegal robocalls. The tool will rate wireless, wireline, and VoIP providers that serve retail customers, focusing on both operational practices and measurable outcomes in blocking unwanted calls.
Industry Impact and Consumer Information
FCC Chairman Brendan Carr highlighted that the scorecard is a key part of the FCC's consumer protection priorities. It is designed to give consumers more information about provider measures against robocalls and to incentivize providers to improve their protective services.
✨ This summary was generated by AI from the outlets' reporting listed below. It is not independently verified and may contain errors — check the original sources. How BrevFeed works →
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Reporting from
The Federal Communications Commission (FCC) announced plans to create a robocall mitigation scorecard that will rate phone companies on their effectiveness in blocking illegal spam calls. This initiative aims to provide consumers with information on provider performance and incentivize companies to improve their robocall protection efforts.