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Google Maps Adds Food Ordering, Hotel Booking, and Event Ticket Capabilities

🔄 Updated 1d ago
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Key points

  • Ask Maps now supports food ordering, hotel booking, and event ticket finding.
  • "Personal Intelligence" uses Gmail and Calendar data for personalized responses.
  • Food ordering partners include Square, Toast, and Uber Eats.
  • The features are available in English in over 150 countries.
  • Users can complete tasks like ordering food up to the payment stage.

Expanded Capabilities for Ask Maps

Google Maps has introduced new agentic capabilities to its "Ask Maps" feature. Users can now perform tasks such as ordering food, booking hotels, and finding event tickets directly within the application. This expansion aims to evolve Google Maps beyond a navigation tool into a more versatile assistant for daily activities.

Personalized Intelligence Integration

A key addition is "Personal Intelligence," which allows Ask Maps to personalize its responses by drawing information from a user's Gmail and Google Calendar. This integration enables the AI tool to provide more context-aware suggestions and facilitate tasks based on existing plans or preferences.

Food Ordering and Partner Integrations

The new food ordering functionality enables users to ask for specific food items, like "vegan avocado toast and an oat milk latte," and receive nearby restaurant suggestions. After selecting a restaurant, users can tap an "Order online" option to place an order through supported platforms. Initial partners for food ordering include Square and Toast, with Uber Eats to follow. Ask Maps can add items to a cart, allowing users to review and pay on the partner platform.

Users can also make conversational requests, such as asking to "order spicy pad kee mao with seafood for me to pick up on my way home," and Ask Maps will find suitable restaurants along their route and add the dish to their cart.

Hotel Booking and Attraction Searching

Beyond food, Ask Maps now supports finding and booking hotels for trips. Users can also search for attractions, allowing for more comprehensive trip planning directly within the application. These features are designed to reduce the number of steps and clicks required for users to complete their plans.

Availability and Underlying Technology

These new features are rolling out in English to over 150 countries. Ask Maps is powered by Gemini, Google's AI agent, which facilitates complex, conversational queries and the execution of these new agentic functions.

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Primary sources

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How outlets covered it

Google Maps has updated its AI-powered "Ask Maps" tool with new capabilities, including the ability to order food, find hotels, and provide personalized suggestions by integrating with other Google apps. These additions expand the tool's functionality, allowing users to complete more tasks directly within the Maps application and receive context-aware recommendations.

Google Maps' "Ask Maps" feature now includes agentic capabilities, allowing users to order food, book hotels, and find event tickets directly within the application. This update also integrates "Personal Intelligence," which uses data from Gmail and Google Calendar to personalize responses, transforming Google Maps into a more comprehensive assistant for real-world tasks.

Google has expanded its Gemini-powered Ask Maps feature to over 150 countries, enabling users to order food, book hotels, and find attractions using conversational queries. This update integrates agentic capabilities for planning activities directly within Maps, reducing the number of steps required for users.

Google has expanded the capabilities of its Ask Maps chatbot to include direct food ordering, hotel reservations, and event bookings, partnering with services like Toast, Square, and Uber Eats. The update also integrates Personal Intelligence, allowing the chatbot to personalize responses by connecting with other Google applications. This development enhances the utility of Google Maps beyond navigation, enabling transactional capabilities directly within the chat interface.