Independent news organizations, such as Documented, are connecting directly with immigrant communities and non-English speakers through social media and chat applications like WhatsApp. This method addresses a gap in coverage from traditional media outlets, which may lack resources or understanding of these communities' specific needs.
Journalists like Eileen Grench from Documented build trust within immigrant communities by providing in-depth reporting and humanizing individuals. This direct engagement allows for access to information and stories that might otherwise be overlooked, as exemplified by the case of Allan Marrero, an asylum-seeker whose story gained wider attention through Documented's reporting.
Documented and the Spanish-language news service Conecta Arizona, along with other organizations like Listening Post Collective, El Tímpano, and Sahan Journal, launched the Immigrant News Coalition (INC). The coalition aims to share strategies and resources to effectively serve immigrant communities and ensure the sustainability of their news outlets. This collaborative effort was bolstered by a $1.5 million award from the Press Forward Foundation, intended to develop and disseminate effective revenue models for immigrant-serving newsrooms.
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Independent news outlets like Documented and Conecta Arizona are using text and WhatsApp to provide vital information to immigrant communities, especially non-English speakers, filling a gap left by mainstream media. This approach allows for direct communication and addresses specific community needs, leading to the formation of the Immigrant News Coalition to share strategies and resources.