Lawsuit Alleges Comcast Store Manager Punished Low Sales with Pie-in-Face Rituals

Allegations of Humiliating Sales Rituals

A lawsuit has been filed against Comcast's cable division, detailing claims that a store manager at a Plainville, Connecticut location implemented a policy to humiliate the lowest-performing salesperson monthly. This policy allegedly involved tying the employee to a chair and smashing a cream pie into their face. The complaint states the manager, Sully Fuentes Peterson, recorded these incidents and instructed other employees to participate and film as well.

Plaintiff's Experience and Resignation

Plaintiff David Figueroa, hired as a retail sales consultant, alleges that Peterson designed and enforced this ritual to achieve sales targets and improve customer survey responses. Figueroa claims he was not informed of this policy prior to accepting employment. He resigned on February 27, citing constructive discharge due to the alleged workplace environment.

Negligence Claim Against Comcast

The lawsuit asserts that Comcast was negligent because it should have been aware of the store management's policies and their potential to harm employees. Figueroa's complaint argues that Comcast failed to adequately supervise the store's management team, thereby allowing employees to be humiliated for the company's financial benefit.