● Covered by 1 source · 1 reportLow impact1 negative
Lenovo addresses Legion Go BIOS update issues causing blank screens
Key points
- Lenovo confirms blank screen issues with Legion Go devices after BIOS V42 installation.
- BIOS V42 was not distributed via Windows Update or Legion Space.
- Lenovo removed the V42 update from its support website.
- Users are advised to hold the power button for 10 seconds or contact support.
Lenovo Acknowledges BIOS Update Problems
Lenovo has confirmed that some Legion Go handheld gaming PCs are experiencing blank screens after users installed BIOS version V42. This issue has led to reports of bricked devices and repair bills from affected users.
Update Distribution and Removal
BIOS V42 was not distributed through standard channels like Windows Update or Legion Space. Lenovo has since removed the problematic update from its support website while it conducts further validation work. Users who successfully completed the V42 update without issues do not need to take further action.
Troubleshooting Steps and Support
For devices encountering a blank screen during V42 installation, Lenovo suggests pressing and holding the power button for approximately 10 seconds, waiting one minute, and then powering the device on again. If this does not restore normal operation, customers are instructed to contact Lenovo Support for assistance.
Warranty and Repair Clarification
An unconfirmed statement from a Lenovo forum account suggested free repairs for devices under warranty, and potentially for out-of-warranty devices depending on local laws. However, Lenovo has not officially confirmed this policy, leaving uncertainty regarding repair costs for affected users.
Affected Devices
The issue specifically affects the original Legion Go 8APU1 model, not the Legion Go S or Legion Go 2. Users would have needed to download BIOS V42 (N3CN42WW) directly from Lenovo's website to be impacted.
✨ This summary was generated by AI from the outlets' reporting listed below. It is not independently verified and may contain errors — check the original sources. How BrevFeed works →
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Reporting from
Lenovo has acknowledged reports of Legion Go devices experiencing blank screens after users installed BIOS version V42, which was not distributed through official channels. The company has removed the update from its support website and advises affected users to contact customer support if a power cycle does not resolve the issue.