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Microsoft Fixes Remote Desktop Failures for Non-Admin Users with Administrator Protection

🔄 Updated 8d ago
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Key points

  • Remote Desktop failed for non-admin users with Administrator protection.
  • Error 0xC000000D occurred on Windows 11 24H2 and later.
  • Issue resolved in KB5127936 preview update (Oct 28, 2026).
  • Workaround involved disabling Administrator protection policy.

Remote Desktop Connection Failures Addressed

Microsoft has announced a fix for a known issue affecting Remote Desktop connections. Non-administrative users were unable to connect to devices when the "Administrator protection" security feature was active, resulting in error code 0xC000000D. This problem primarily impacted enterprise-managed remote devices configured as Remote Desktop hosts.

Affected Systems and Updates

The issue began after installing the KB5124010 September 2026 non-security preview update, or subsequent Windows updates, on systems running Windows 11 24H2 and later. The "Administrator protection" feature, which prompts standard users for Windows Hello authentication for sensitive actions, started rolling out in October 2025 and is enabled by default in organizations using Windows security baselines after the October 2026 security update.

Resolution and Workaround

The problem is resolved for users who have installed the KB5127936 preview update, released on October 28, 2026, or any later Windows updates. Microsoft recommends installing the latest security updates for devices. For those unable to install the preview update immediately, a temporary workaround involves IT administrators disabling the "Administrator protection" feature by resetting the "User Account Control Type Of Admin Approval Mode" policy via Microsoft Intune or Group Policy.

Previous Related Issues

This is not the first time Microsoft has addressed Remote Desktop related issues following updates. In March 2025, a similar problem causing Remote Desktop and RDS connection failures after January 2025 Windows updates was fixed. Additionally, emergency out-of-band updates were released last month to correct Remote Desktop Services failures stemming from the September 2026 security updates.

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Reporting from

Microsoft has resolved an issue preventing non-admin users from connecting via Remote Desktop when the "Administrator protection" feature is enabled, which caused error 0xC000000D. The fix is included in the KB5127936 preview update released on October 28, 2026, and later updates. This is significant for enterprise environments using Windows 11 24H2 and later, where this feature is often enabled by default.