Frank Shaw, Microsoft's Chief Communications Officer, has announced his departure from the company. Shaw served in the CCO role for 17 years and was involved with Microsoft's communications for a total of nearly 30 years, including time at the Waggener Edstrom agency before joining Microsoft as an employee.
Shaw's tenure at Microsoft's communications helm began in 1997. During this period, he oversaw communications strategies for numerous Windows and Office releases, transitions between CEOs, the company's strategic shift towards cloud computing, and significant acquisitions such as LinkedIn for $26.2 billion in 2016 and Activision Blizzard for $69 billion in 2023.
Within the public relations industry, Shaw is recognized for his influence, having been ranked number one on PRWeek's 2026 list of the most powerful people in PR. Internally at Microsoft, he is known for his direct yet respectful communication style among executives and employees.
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Frank Shaw, Microsoft's Chief Communications Officer, is leaving the company after 17 years in the role and nearly 30 years involved with Microsoft's communications. His departure marks the end of a significant tenure during which he managed communications for major product releases, CEO transitions, and large acquisitions.