Miles Labs has introduced the Miles Plug, a compact cellular and GPS-enabled device designed to monitor vehicle activity and health. The device plugs into a car's OBD-II port and integrates with a companion app to deliver real-time data and alerts. This includes location tracking, driving habit analysis (such as speeding and hard braking), and trip summaries.
Beyond basic tracking, the Miles Plug offers emergency accident response and roadside assistance. Its app also incorporates an AI chatbot, named Miles Mechanic, which can interpret vehicle warning lights, assess the urgency of repairs, and provide estimated repair costs. The system is designed to provide transparency, with all family members seeing the same trip data and alerts.
The Miles Plug is available for $99, with a required membership. Subscription plans include $180 for one year ($15 per month) or $396 for three years ($11 per month), both paid upfront without auto-renewal. The device is compatible with most gas and hybrid cars from 2008 onwards, and some electric vehicles. A compatibility checker is available on the Miles Labs website.
Cofounder Matt McGovren stated that Miles Labs operates on a model where the customer is the product, not their data. The company emphasizes that user data is not sold, aiming to differentiate itself from services that monetize user information.
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Miles Labs launched the Miles Plug, a device that connects to a car's OBD-II port to provide location tracking, driving habit monitoring, vehicle health diagnostics, emergency accident response, and roadside assistance. The device costs $99 with a subscription starting at $11 per month, aiming to offer a comprehensive solution for vehicle monitoring without selling user data.