● Covered by 4 sources · 6 reportsMedium impact6 negative
Revolut Experiences Widespread Service Disruption Amidst Google Cloud Outage
Key points
- Revolut services, including payments and transfers, were disrupted globally.
- Thousands of users reported issues with the Revolut app and banking services.
- Revolut confirmed customer funds and data remained safe during the outage.
- Google Cloud reported elevated errors in its europe-west2 region affecting multiple services.
- Other companies like Royal Mail, DPD, and BT were also affected by the Google Cloud issues.
- Google blamed a "power event" for the failure at its London-based Cloud computing operations.
- The Google Cloud failure affected its "europe-west2-b zone".
- Google Cloud services started coming back online by 1pm London time and were mostly online by 3pm.
- The outage disrupted the video system for remote court hearings in England and Wales.
- The issue delayed several court hearings.
- By 5pm, only six out of 27 Revolut services were marked as available on its website.
- Revolut's outage affected 28 services, including sign-ins, card payments, transfers, currency exchange, stock trading, and live support chat.
- The Google Cloud outage temporarily affected the NHS app.
Widespread Disruption for Revolut Users
Revolut, a British digital bank, experienced a significant service disruption on Tuesday morning, impacting multiple services for its users worldwide. Thousands of customers reported issues with the Revolut app, mobile banking services, and the ability to transfer funds between accounts. Services affected included card payments, transfers, ATM withdrawals, currency exchange, stock trading, and live support chat, with many flagged as partially unavailable on the company's status page.
Company Response and Customer Impact
A Revolut spokesperson confirmed the service disruption, stating that the company was working to fix the issue since its identification. The company assured customers that all their money and data remained safe. Despite these assurances, users expressed frustration on social media, citing an inability to access funds, make payments, or contact customer support.
Concurrent Google Cloud Issues
The Revolut outage coincided with technical problems reported by Google Cloud in its europe-west2 region. Google stated that multiple Google Cloud services were experiencing elevated errors and intermittent network failures, with no immediate workaround available. Services impacted included BigQuery Data Transfer Service, Cloud Run, Google Compute Engine, and Google Cloud Storage.
Broader Impact of Cloud Outage
The Google Cloud disruption extended beyond Revolut, affecting several other major companies. Royal Mail, DPD, BT, Cloudflare, and Halifax were among the other entities experiencing issues due to the cloud service problems. Tech discussions on platforms like Reddit suggested a cascading effect on multiple suppliers, with some attributing the problems to DNS issues or single-zone failures.
Updates
- Google blamed a "power event" for the failure at its London-based Cloud computing operations.
- The Google Cloud failure affected its "europe-west2-b zone".
- Google Cloud services started coming back online by 1pm London time and were mostly online by 3pm.
- The outage disrupted the video system for remote court hearings in England and Wales.
- The issue delayed several court hearings.
- By 5pm, only six out of 27 Revolut services were marked as available on its website.
- Revolut's outage affected 28 services, including sign-ins, card payments, transfers, currency exchange, stock trading, and live support chat.
- The Google Cloud outage temporarily affected the NHS app.
✨ This summary was generated by AI from the outlets' reporting listed below. It is not independently verified and may contain errors — check the original sources. How BrevFeed works →
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How outlets covered it
A power outage at a Google Cloud data center in London's europe-west2-b zone caused disruptions to multiple UK banking services, court hearings, and the NHS app. This incident highlights the increasing reliance of critical services on a few major cloud providers, leading to widespread impact when outages occur.
Google Cloud services in the europe-west2 region experienced elevated errors and intermittent network failures, impacting numerous Google Cloud offerings and leading to outages for several major companies. The disruption affected services like BigQuery, Cloud Run, and Google Compute Engine, causing issues for companies including Revolut, Royal Mail, DPD, BT, Cloudflare, and Halifax.
Revolut experienced a service disruption affecting multiple services, including card payments, transfers, and ATM withdrawals, with thousands of users reporting issues. The company confirmed customer money and data are safe and is working to resolve the problem, which left users unable to access funds or make payments.
Fintech company Revolut is experiencing a global service disruption affecting its app, mobile banking, and fund transfers. The outage impacts 28 services, though the company states customer data and funds are secure.
A "power event" at Google's London cloud data center caused widespread outages for banks and courts in the UK. The disruption affected financial transactions, card payments, and remote court hearings, leading to significant inconvenience for millions of customers and legal proceedings.
Revolut, a digital bank with over 80 million customers, experienced a service disruption affecting multiple services including card payments, transfers, and ATM withdrawals. This outage left users unable to access funds and make payments, impacting a significant portion of its customer base.