Salesforce has appointed Miguel Milano as its new operating chief, reporting directly to CEO Marc Benioff. Milano rejoined Salesforce in 2023 as chief revenue officer, having previously worked for the company in Europe from 2011 to 2020. This promotion is part of Salesforce's ongoing efforts to expand its leadership ranks.
The company has previously experimented with co-CEO models, with both Keith Block and Bret Taylor sharing the top job with Benioff before their departures. Robin Washington, who serves as chief operating and financial officer, will retain her title alongside Milano's new role.
In addition to Milano's promotion, Srini Tallapragada, president and chief engineering and customer success officer, is departing Salesforce after 14 years. He will serve as a special advisor to Benioff for the next year to assist with the transition.
Rohan Kumar, a former Microsoft executive who joined Salesforce in June, will assume new engineering responsibilities as chief platform and engineering officer. Alexa Vignone, who has been chief sales officer since January, will take on the title of revenue chief.
Salesforce's stock has experienced a 27% decline this year, mirroring a broader downturn in software stocks. This trend is attributed to investor concerns that artificial intelligence could disrupt cloud software vendors. Salesforce has been actively promoting its Agentforce AI services, which automate tasks, and reported over $1 billion in annualized revenue from Agentforce in May.
Despite the stock decline, Salesforce's revenue growth has accelerated this year, following six consecutive quarters where growth was below 10%.
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Salesforce promoted Miguel Milano to operating chief, a move that expands the company's leadership structure. This appointment follows previous attempts to broaden leadership and comes as Salesforce's stock has declined amid concerns about AI displacement in cloud software.