Senators Marsha Blackburn (R-TN) and Richard Blumenthal (D-CT) have sent a letter to TikTok CEO Shou Chew and Adam Presser, CEO of the company’s U.S. business, demanding answers regarding an experiment conducted by the company. The senators described TikTok's decision to run the experiment as "depraved."
Bloomberg reported that TikTok intentionally disabled an algorithmic safeguard for 10% of its U.S. users, creating a control group for an experiment. This safeguard was designed to prevent users from being overwhelmed by harmful content. TikTok reportedly conducted the experiment to determine if the safeguard made the app less engaging.
One individual in the control group was 16-year-old Chase Nasca, who died by suicide after his algorithm fed him thousands of videos about sadness, suicide, and loneliness. A company review found that Nasca had viewed over 7,500 videos related to sadness and suicide. The senators' letter criticized the company for "knowingly withheld a critical safety measure for millions of American users—including children—in order to determine whether protecting users would impact its financial bottom-line."
The senators are seeking answers to 13 questions concerning the experiment. These questions include inquiries about the names of every employee aware of the experiment and the rationale behind allowing minors to be part of the control group. They also requested a list of every algorithmic experiment conducted by the company.
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Two U.S. senators are demanding answers from TikTok regarding reports that the company intentionally disabled safety features for a subset of users to study the impact on engagement. This action raises concerns about user protection, especially for minors, and has prompted renewed calls for the Kids Online Safety Act.
Two U.S. senators have given TikTok a deadline to respond to questions regarding an experiment that disabled a safety feature for 15 million users, including a teenager who later died by suicide. The senators are questioning TikTok's decision to remove an algorithmic safeguard designed to prevent harmful content exposure, particularly its inclusion of minors in the control group.