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Sony seeks arbitration for PlayStation Store 'buy' button class action lawsuit
Key points
- Sony filed a motion to push the class action into individual arbitration.
- Lawsuit alleges Sony violates California's AB 2426 regarding digital goods disclosures.
- Plaintiffs claim "buy" implies ownership, but licenses are revocable.
- Sony's terms of service include a mandatory arbitration clause.
Sony Seeks Arbitration in Digital Ownership Dispute
Sony Interactive Entertainment filed a motion on August 21 to move a proposed class action lawsuit concerning the PlayStation Store's "buy" and "purchase" buttons into individual arbitration. This action invokes a clause within Sony's terms of service, which the plaintiffs argue are not clearly presented at checkout.
Lawsuit Alleges Misleading Language
The class action lawsuit, filed in June, claims that Sony sells revocable game licenses using terms like "Buy Now" and "Confirm Purchase" without adequate disclosures. Plaintiffs argue this violates AB 2426, California's digital goods law, which requires clear disclosure of revocable licenses and prohibits words like "buy" or "purchase" when a license is granted. This law became effective on January 1, 2025.
Plaintiff Claims and Legal Basis
Four PlayStation owners filed the complaint on June 18 in the Northern District of California, alleging violations of California's False Advertising Law and the Consumer Legal Remedies Act. The plaintiffs' purchases, including NBA 2K25, NBA 2K26, and Madden NFL 26, all occurred after the law's effective date in 2025. They contend these transactions convey only a limited, revocable license, despite the store's language implying ownership.
Mandatory Arbitration Clause
Sony's motion highlights Section 14 of the PlayStation Terms of Service, which mandates that U.S. users resolve disputes through binding individual arbitration and waives class actions. Users can opt out by mailing a written notice to Sony's legal department within 30 days of accepting the terms. Sony provided versions of these terms from August 2023, March 2025, and April 2026 as evidence.
✨ This summary was generated by AI from the outlets' reporting listed below. It is not independently verified and may contain errors — check the original sources. How BrevFeed works →
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Reporting from
Sony Interactive Entertainment has requested a federal judge to move a class action lawsuit regarding PlayStation Store's "buy" and "purchase" labels into individual arbitration. The lawsuit alleges Sony misleads consumers by using terms like "buy" for revocable game licenses, violating California's digital goods law (AB 2426) which became effective January 1, 2025.