● Covered by 1 source · 1 reportMedium impact1 neutral
Verizon mobile service outage affects thousands of customers across major US cities
Key points
- Verizon outage started around 3:30 p.m. ET on Saturday.
- Over 13,000 complaints were reported at the peak.
- Major cities like New York, Los Angeles, and Boston were affected.
- Calls to AT&T and T-Mobile US customers were also impacted.
Widespread Service Disruption
Verizon mobile service experienced a significant outage on Saturday afternoon, impacting thousands of customers across the United States. The disruption began around 3:30 p.m. ET, with Downdetector recording over 13,000 complaints at its peak.
Affected Regions and Inter-carrier Impact
The outage primarily affected major metropolitan areas, including New York, Los Angeles, and Boston. The issue was not isolated to Verizon users, as hundreds of customers from other major wireless carriers, such as AT&T and T-Mobile US, reported difficulties in completing calls to Verizon numbers.
Company Response and Recommendations
Verizon acknowledged an issue impacting voice services for some wireless customers. The company advised affected users to restart their devices. Verizon did not provide a specific reason for the outage.
✨ This summary was generated by AI from the outlets' reporting listed below. It is not independently verified and may contain errors — check the original sources. How BrevFeed works →
The daily brief
One email each morning: the day's tech stories, clustered across outlets and summarized. No account needed.
One email a day. Unsubscribe in one click, any time.
Today's brief
Spend a few minutes, get the whole day. Every topic's top stories in one hands-free rundown — listen, watch, or read the transcript.
▶ Play today's brief
New every morning, and the back catalogue is archived by date.
Reporting from
Verizon experienced a mobile service outage affecting thousands of customers in major U.S. metropolitan areas, including New York, Los Angeles, and Boston. The disruption, which began around 3:30 p.m. ET, also impacted calls to other carriers like AT&T and T-Mobile US, highlighting the interconnectedness of telecommunications infrastructure.