The Western Australian government has expressed disappointment and is pursuing an expedited cost recovery from Deloitte. This action follows the discovery of substantial errors in a $166,000 feasibility study prepared by Deloitte regarding a potential merger of three universities: the University of Western Australia, Curtin University, and Murdoch University.
The report contained major financial miscalculations. For instance, in a 'high' cost scenario for a Curtin and UWA merger, the report stated a total cost of $399 million, while the correct sum of its components was $659 million, a $260 million discrepancy. Another 'low' cost scenario for all three universities showed a reported total of $823 million against a correct sum of $512 million, a $311 million difference.
Beyond the financial errors, the report also included 'AI-hallucinated references,' which had been previously reported in the media. Deloitte admitted using generative AI for 'collation of research, synthesis of information and editorial proofing.' An expert in public sector governance, Prof Stephen Bartos, stated that these extensive errors discredit the report, suggesting a need for a new study or a manual rework.
A WA government spokesperson confirmed they have written to Deloitte to expedite cost recovery. While the government is 'extremely disappointed,' they were advised that the errors do not affect the report's overall modelling or findings, and Deloitte will correct them as part of a review. Deloitte had initially dismissed the errors as 'minor'.
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The Western Australian government is seeking cost recovery from Deloitte due to significant errors, including AI-hallucinated references and hundreds of millions in cost discrepancies, found in a $166,000 university merger feasibility study. The errors have led to the report being discredited and raise concerns about the use of generative AI in professional consulting work.