Over the past few hours, numerous WhatsApp users have reported on social media platforms like X and Threads that their accounts were unexpectedly blocked and placed "under review" by Meta. Users attempting to access their accounts encountered a message stating, "Your account activity and device info is being checked to make sure it follows our Terms of Service. We’ll notify you of the result typically within 24 hours."
Meta, the parent company of WhatsApp, acknowledged the issue in response to inquiries. A company spokesperson stated that WhatsApp is working to restore access for the affected accounts. The company did not specify the cause of the problem or if particular regions were disproportionately impacted.
With over 3 billion monthly active users globally, even a small percentage of affected accounts can translate into thousands of users experiencing service disruption. WhatsApp's statement indicated that while they ban accounts to prevent abuse, errors can occur, and they aim to fix these quickly.
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WhatsApp users reported their accounts were blocked and placed "under review" by Meta, with the company confirming it is working to restore access. This disruption impacts a significant number of users given WhatsApp's over 3 billion monthly active users.