Users of foldable phones, particularly Motorola Razr models, are experiencing a bug in Android Auto that blocks outgoing calls when the device is closed. When an outgoing call is attempted, Android Auto displays an error message prompting the user to open the phone. Calls proceed normally once the phone is opened.
The bug reports specifically mention Motorola Razr models, including the Razr Ultra 2025 and Razr Ultra 2026, when connected to Android Auto. This issue negates a primary benefit of foldable devices, which is the ability to use the outer display for basic functions like making calls without fully opening the phone.
Both Google and Motorola have acknowledged the bug. A temporary workaround involved reverting from Gemini to Google Assistant, which resolved the problem for some users. However, Google Assistant was fully removed from Android on September 28, making this workaround obsolete. The transition to Gemini could potentially broaden the impact of this bug to more users and devices until a permanent fix is deployed.
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A bug in Android Auto prevents outgoing calls from closed foldable phones, specifically affecting Motorola Razr models. Both Google and Motorola are aware of the issue, which currently requires users to open their phones to make calls.