● Covered by 3 sources · 5 reportsMedium impact1 negative4 neutral
Ahold Delhaize takes systems offline after cyberattack
Key points
- Ahold Delhaize experienced a cybersecurity incident.
- Some systems were taken offline to mitigate the issue.
- Employee and customer services are affected in some regions.
- Stores remain open and are serving customers.
- Ahold Delhaize is a Dutch-Belgian grocery giant.
- The incident impacted deliveries and online orders at Albert Heijn and Delhaize brands.
- The affected brands are in Belgium and the Netherlands.
- US stores also appear to have been affected.
- Ahold Delhaize filed a police report in the Netherlands.
- The company has no evidence of data theft so far.
- Online shopping services at US brands Food Lion and Stop & Shop are not yet functional.
- The cyberattack was disclosed last week.
- The incident occurred on October 12.
- Albert Heijn is expected to resume home deliveries by Friday.
- Etos and Gall & Gall stores in the Netherlands were affected.
- Employees at Stop & Shop had trouble accessing schedules and pay stubs.
Cyberattack Confirmed
Ahold Delhaize, a global food retail chain, announced that it was forced to take certain systems offline due to a cybersecurity incident. The company operates over 9,400 stores across Europe, the United States, and Indonesia, serving approximately 60 million customers weekly.
Operational Impact
The incident has led to disruptions for both employees and customers. Employees at Stop & Shop in the US reported issues accessing schedules and pay stubs. Customers in the Netherlands and Belgium experienced problems with websites, apps, and customer service platforms for brands like Albert Heijn, Etos, Gall & Gall, and Delhaize. An internal memo at Food Lion described the incident as an IT outage, potentially affecting order processing.
Company Response
Ahold Delhaize stated that its teams are working to assess and mitigate the issue, emphasizing that protecting its infrastructure is a top priority. Despite the system outages, the company confirmed that its physical stores remain open and are serving customers. The company did not provide details on whether corporate or store systems were affected globally, or if encryption occurred during the attack.
Background
This marks the second significant cybersecurity incident for Ahold Delhaize in recent years. The company reported over $104 billion in net sales in 2024 and owns numerous brands, including Food Lion, Stop & Shop, and Giant Food in the US, and Delhaize, Albert Heijn, and bol in Europe.
Updates
- The cyberattack was disclosed last week.
- The incident occurred on October 12.
- Albert Heijn is expected to resume home deliveries by Friday.
- Etos and Gall & Gall stores in the Netherlands were affected.
- Employees at Stop & Shop had trouble accessing schedules and pay stubs.
- Ahold Delhaize filed a police report in the Netherlands.
- The company has no evidence of data theft so far.
- Online shopping services at US brands Food Lion and Stop & Shop are not yet functional.
- Ahold Delhaize is a Dutch-Belgian grocery giant.
- The incident impacted deliveries and online orders at Albert Heijn and Delhaize brands.
- The affected brands are in Belgium and the Netherlands.
- US stores also appear to have been affected.
✨ This summary was generated by AI from the outlets' reporting listed below. It is not independently verified and may contain errors — check the original sources. How BrevFeed works →
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How outlets covered it
Ahold Delhaize, a Dutch-Belgian grocery company, has begun restoring online services following a cyberattack that disrupted operations in Europe and the US. The company took systems offline on October 12 and expects full restoration within days, with no evidence of data theft.
Ahold Delhaize, a major food retail chain, confirmed a cyberattack disrupted services at stores in Europe and the United States, forcing some systems offline. The incident affected websites, apps, and customer service platforms, though stores remained open, and an investigation into data theft is ongoing.
Ahold Delhaize, a multinational grocery chain, confirmed that 'malicious actions' caused cyber outages affecting its U.S. and European brands, disrupting online services. The company filed a police report and is restoring services in phases, with no evidence of data theft reported so far.
Grocery retailer Ahold Delhaize disconnected some systems after identifying a security issue within its network. This incident follows previous cyberattacks against the company, including a ransomware attack in 2025 that compromised over 2.2 million individuals' data.
Retail giant Ahold Delhaize confirmed it took some systems offline following a cybersecurity incident. The incident has impacted employee access to schedules and pay stubs, and customer access to websites and apps in some regions, affecting operations for a major global retailer.