A recent cold email from a startup included a link to a "personalized" video pitch. The video featured a synthetic human, identified as "Chase," who appeared to scroll through the recipient's landing page and pitch the startup's product, a tool for generating launch videos.
Despite the impressive nature of the AI-generated video, subtle tells, such as the synthetic human's glassy eyes and overly casual pitch, indicated it was not a real person. Upon inquiry, the startup confirmed the video was generated by an internal AI system.
The incident sparked a discussion on the ethics of using AI to simulate human interaction in marketing. The article argues that it is unethical to use robots to perform simulated human marketing outreach without disclosing the AI's involvement. Transparency is crucial, suggesting that if AI is used, it should be clearly stated, for example, "Hello, this is an automated message from Robot Corporation."
This type of AI-generated content contributes to the broader issue of "AI slop," where the constant presence of AI-fabricated content forces individuals to question the source and truthfulness of information. The lack of transparency in AI-driven marketing can erode trust and create a deceptive environment for recipients.
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A startup used an AI-generated video featuring a synthetic human to deliver a "personalized" cold email pitch, raising questions about ethical marketing practices. This incident highlights the growing issue of AI fakery in outreach and the need for transparency when using AI in communications.