Galaxy S26 Ultra Setup Bug Renders Some Devices Unusable

Setup Process Halts on Galaxy S26 Ultra

Some Samsung Galaxy S26 Ultra devices are experiencing a critical bug that prevents them from completing the initial setup. Users encounter an error message stating "the webpage is unavailable" when the device attempts to access an account page on Samsung's website during setup. This issue renders the smartphone unusable, as it cannot proceed past the initial configuration.

Root Cause Identified by Samsung

The problem was reported on Samsung's official forums, where a company representative confirmed the issue. According to Samsung, the bug arises after the device UI 9.0 update and is linked to an unstable system WebView when operating on specific networks. This indicates a software-related conflict preventing proper communication during the setup phase.

Temporary Workaround Available

While Samsung works on a permanent solution, a potential workaround has been identified. Some users have reported success by switching from a Wi-Fi connection to mobile data during the setup process. However, the effectiveness of this workaround may vary depending on individual device and network conditions.

Impact on Users

This bug primarily affects new devices or those that have undergone a factory reset, as it manifests during the initial setup. For affected users, the device is essentially non-functional, highlighting a significant software flaw that prevents basic usability. The issue underscores the importance of stable software updates and robust initial setup procedures for flagship devices.