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Troubleshooting iPhone Always-On Display Issues
Key points
- Always-On Display is available on iPhone 14 Pro and newer models.
- The feature can be toggled in Settings > Display & Brightness.
- Low Power Mode and Focus modes can disable Always-On Display.
- Physical obstructions or inactivity can also cause the display to turn off.
Understanding Always-On Display
The iPhone's Always-On Display allows users to view important information like time and notifications on a dimmed Lock Screen without fully unlocking the device. This feature is designed for quick glances and is available on specific iPhone models, starting with the iPhone 14 Pro and 14 Pro Max, and including subsequent Pro models and the iPhone 17 series.
Checking Basic Settings and Compatibility
Before troubleshooting, users should confirm their iPhone model supports Always-On Display. Compatible models include iPhone 14 Pro, 14 Pro Max, iPhone 15 Pro, 15 Pro Max, iPhone 16 Pro, 16 Pro Max, iPhone 17, 17 Pro, 17 Pro Max, iPhone Air, and iPhone 18 Pro, 18 Pro Max. The feature is enabled by default but can be checked and toggled in Settings > Display & Brightness > Always On Display.
Common Reasons for Display Turning Off
Several situations can cause the Always-On Display to temporarily turn off. These include the iPhone being face-down, obstructed, or not near a paired Apple Watch. The display may also turn off during CarPlay sessions or when using Continuity Camera to conserve battery. Ensuring the front-facing camera is clean can help with obstruction detection.
Addressing Low Power Mode and Focus Modes
Two common adjustable causes for the Always-On Display turning off are Low Power Mode and active Focus modes. Users can disable Low Power Mode through the Control Center or by navigating to Settings > Battery > Power Mode. On iPhone 14 and older, this setting is directly under the main Battery menu. Disabling these modes can restore the Always-On Display functionality.
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Reporting from
This article explains common reasons why an iPhone's Always-On Display might turn off and provides solutions. It details how to check settings and addresses scenarios like Low Power Mode and Focus modes affecting the feature.