● Covered by 11 sources · 14 reportsMedium impact7 negative7 neutral
YouTuber identifies potential cause of iPhone Duo screen cracking issue
Key points
- iPhone Duo users report screens cracking near the hinge.
- YouTuber CuriousHagi reproduced and investigated the issue.
- A thin, notched link in the hinge is identified as a weak point.
- Marks suggest the hinge catches on a support plate.
- iFixit rated the Duo as the most repairable folding phone to date.
- The hinge uses multiple curved guides that extend when folded and retract when open.
- A center support bar along the hinge drops to accommodate the fold.
- Apple hid the crease using oval pixels and a nano-texture coating.
- Inner screen failures are characterized by bright white lines appearing near the hinge.
- Damage often appears within hours or days of purchase.
- The issue is being called "Crackgate."
- Apple acknowledged an issue impacting a small number of iPhone Duo units.
- Apple offers replacements through AppleCare for affected users, regardless of AppleCare+ coverage.
- Out-of-warranty inner-screen repair costs $999.
- iPhone Duo went on general sale globally on Friday.
- iPhone Duo retails from $1,999 (£1,499).
- A user in Australia reported their Duo cracked within six hours of ownership.
- The iPhone Duo has a starting price of £1,999 ($2,668) in the UK.
- Justin Lokos posted an image of a device with lines across the right side of the display.
- iFixit's lead teardown technician is Shahram Mokhtari.
- Samsung launched new ads for the Galaxy Z Fold 8.
- Samsung's ads mock the iPhone Duo's display cracking issues.
- Samsung Canada's ad states, 'folding is nothing new to us' and 'we know a thing or eight'.
- Samsung Malaysia's ad mentions 'durability' and 'busy folding'.
Widespread Screen Cracking Reports
Reports on social media and the iPhone Duo subreddit indicate a common issue where the device's screen cracks, often shortly after purchase. Users describe the hinge catching, followed by an audible crack and screen damage, consistently occurring in the same location.
YouTuber Investigates Hinge Failure
YouTuber CuriousHagi conducted durability tests on an iPhone Duo, successfully reproducing the screen cracking. Following this, he disassembled the device to determine the cause of the failure.
Identification of a Weak Point
The investigation revealed the iPhone Duo's hinge is a complex assembly with a central gear-like hinge and two types of linking hinges. CuriousHagi found that a specific link in the middle of the phone, which is thinner and has a small notch, was the component that broke. This design makes it the weakest point in the hinge structure. Additionally, marks were observed where the hinge contacted the support plate, suggesting a potential point of friction or catching.
Updates
- Samsung launched new ads for the Galaxy Z Fold 8.
- Samsung's ads mock the iPhone Duo's display cracking issues.
- Samsung Canada's ad states, 'folding is nothing new to us' and 'we know a thing or eight'.
- Samsung Malaysia's ad mentions 'durability' and 'busy folding'.
- iFixit's lead teardown technician is Shahram Mokhtari.
- iPhone Duo went on general sale globally on Friday.
- iPhone Duo retails from $1,999 (£1,499).
- A user in Australia reported their Duo cracked within six hours of ownership.
- The iPhone Duo has a starting price of £1,999 ($2,668) in the UK.
- Justin Lokos posted an image of a device with lines across the right side of the display.
- Inner screen failures are characterized by bright white lines appearing near the hinge.
- Damage often appears within hours or days of purchase.
- The issue is being called "Crackgate."
- Apple acknowledged an issue impacting a small number of iPhone Duo units.
- Apple offers replacements through AppleCare for affected users, regardless of AppleCare+ coverage.
- Out-of-warranty inner-screen repair costs $999.
- iFixit rated the Duo as the most repairable folding phone to date.
- The hinge uses multiple curved guides that extend when folded and retract when open.
- A center support bar along the hinge drops to accommodate the fold.
- Apple hid the crease using oval pixels and a nano-texture coating.
✨ This summary was generated by AI from the outlets' reporting listed below. It is not independently verified and may contain errors — check the original sources. How BrevFeed works →
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How outlets covered it
Samsung has launched new advertisements for its Galaxy Z Fold 8, directly referencing and mocking the display cracking issues reported by early iPhone Duo users. The ads highlight Samsung's experience with foldable technology and position the Galaxy Z Fold 8 as a more reliable alternative. This marketing campaign capitalizes on a reported flaw in Apple's first foldable device.
Early adopters of the iPhone Duo reported screen cracking near the hinge shortly after launch. iFixit's teardown analysis suggests the flexible inner screen is making contact with a part of the hinge, creating a stress point that damages the display.
Apple acknowledged screen issues on some iPhone Duo handsets, its first foldable device, shortly after launch. The company is offering replacements for affected users, indicating challenges in foldable phone manufacturing even for established companies.
Early adopters of Apple's new iPhone Duo foldable phone are reporting issues with screens cracking and display malfunctions shortly after use. This suggests Apple may not have resolved the durability challenges common to foldable phone technology, despite previous assurances.
Owners of Apple's new foldable iPhone Duo are reporting screen cracks shortly after purchase, with Apple confirming a display issue affecting a "small number" of units. This development raises concerns about the durability of Apple's first foldable device, which launched recently.
Apple acknowledged reports of inner display cracking on a small number of iPhone Duo units, which appeared within three days of launch. The company advises affected users to contact AppleCare for a replacement, attributing the issue to a defective hinge causing pressure on the screen.
Apple's new iPhone Duo foldable phone, released on Friday, is experiencing reports of inner screen breakage, with horizontal lines appearing near the hinge. Apple acknowledged the issue, stating it affects a "small number" of units and will replace affected devices under AppleCare warranty, with out-of-warranty repairs costing $999.
Apple confirmed an issue affecting the inner display of a small number of iPhone Duo units, where screens crack and show a bright line. The company advises affected users to contact AppleCare for a replacement.
Apple confirmed an issue causing inner displays on a small number of iPhone Duo units to crack along the hinge. The company is offering replacements through AppleCare for affected users, regardless of AppleCare+ coverage.
Apple's new iPhone Duo foldable phone is experiencing hardware failures in its internal display for some early buyers. The OLED screens are showing bright lines and dead pixels, often within hours or days of use, indicating a potential manufacturing defect.
Users of Apple's new iPhone Duo are reporting significant creases and cracks appearing on the folding screens just two days after its release. Some devices have experienced screen breakage along the hinge, leading to a "crackgate" issue, while others show white lines of stuck pixels.
Some iPhone Duo owners are reporting inner screen failures, characterized by bright white lines appearing near the hinge, sometimes within hours of purchase. The consistent damage pattern suggests a manufacturing or assembly defect in the hinge mechanism, rather than user wear.
iFixit's teardown of the iPhone Duo identified potential causes for screen cracks, including issues with the hinge's retractable guides and support bar, and dust ingress. Despite these findings, iFixit rated the Duo as the most repairable folding phone to date, though opening it remains complex.
A YouTuber dissected an iPhone Duo and identified a weak point in its hinge mechanism that may be causing widespread screen cracking. The issue stems from a thinner, notched link within the complex hinge design that appears to snap under stress, leading to screen damage.